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itSMF 2004 Presentation - ITIL use @ Husky IMS

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A presentation given by Mark Notschaele at the Luxembourg itSMF forum in 2004

Describing the "eesentials" of ITIL tools usage in an ICT environment at a Machinery Manufactrng and Engineering Organisation.

  • itSMF 2004 Presentation - ITIL use @ Husky IMS